Know Before You Go

COVID Protocols

Tampa Theatre wants you to know that the safety of our patrons, special guests, and team members is of paramount importance to us. We will continue to monitor and evaluate our procedures according to the guidance of local and national public health officials and the City of Tampa.

What is Tampa Theatre doing to minimize risk?

In accordance with CDC guidelines, masks are currently recommended at Tampa Theatre in all common areas and at your seat unless actively eating and drinking.

In addition to communicating best health and safety practices to our guests and staff, Tampa Theatre recently upgraded its HVAC system to incorporate more fresh air and a bipolar ionization system, and has implemented enhanced environmental cleaning throughout our venues and offices. This includes:

Regular sanitization of seats and restrooms
Additional, ongoing cleaning of all frequently touched countertops, handrails, doorknobs, and armrests
Availability of hand sanitizer throughout the Theatre for patron use

How can I best ensure my safety and that of others at Tampa Theatre?

To further minimize risks for everyone, we ask that you please be mindful of the following advice from the CDC:

Do not attend if you are not feeling well and/or are exhibiting symptoms such as fever, cough, or shortness of breath
Consider wearing an appropriate, multi-layer mask over your nose and mouth, removing it only to eat and drink at your seat
Wash and/or sanitize your hands regularly
If you prefer a touchless, cash-free experience, tickets may be purchased online and scanned on your phone
Feel free to ask any questions or express your concerns to staff or email gargoyles@tampatheatre.org

PLEASE NOTE:

As COVID-19 conditions change, protocols for certain events may also change. Entry requirements and venue protocols are subject to change and may vary from one event to another due to different requirements from various artists and promoters, who continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments.

To ensure entry, we recommend you check the show’s page on this website for the latest information on event status. By purchasing tickets to any Tampa Theatre event, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but are not limited to, wearing an appropriate face mask and providing valid ID with either proof of negative COVID-19 test taken within a specified timeframe or an officially issued proof of vaccination card.

Address

Physical & Mailing:

711 N Franklin Street, Tampa, FL 33602

Directions

Tampa Theatre is located on Franklin Street between Zack and Polk streets

I-275 South: take Exit 45A onto Ashley Drive and turn left onto Zack Street
State Road 60 East (Courtney Campbell Causeway): take I-275 North into Tampa
I-275 North (St. Pete): take Exit 44 onto Ashley Drive and turn left onto Zack Street
I-75 North (Sarasota): take the Crosstown Expressway West into downtown
Crosstown: take the Kennedy Blvd. Exit #8, turn right onto Ashley, then left onto Zack Street

Parking

On-Street Metered Spaces

Metered spaces in the vicinity of Tampa Theatre are available for a nominal hourly rate, and are enforced from 8:00am to midnight, seven days a week. Parking fees can be paid by cash, debit or credit card at the sidewalk pay stations or through the Parkmobile app, available at www.parkmobile.com.

Vehicles displaying a valid disabled permit or license plate are permitted to park for up to 4 hours at no charge. Disabled patrons still need to visit one of the Pay Stations to enter their space number, choose “pay for parking,” and then select the “disabled parking” option.

City of Tampa Parking Garages

The closest public parking garage is the William F. Poe Garage, located about three blocks west of Tampa Theatre at 800 N. Ashley Drive between Curtis Hixon Waterfront Park and the John F. Germany Public Library. Hourly parking rates start at $1, with a daily maximum of $9.

Visit TampaGov.net/Parking for more information about metered spots and city-owned garages.

Privately Owned Parking Lots

There is a parking lot immediately adjacent to the Tampa Theatre and one on the block southwest of the Theatre (between Zack and Twiggs), both operated by 717 Parking Enterprises. These lots are NOT owned or managed by Tampa Theatre, and patrons are advised to read carefully all posted regulations and pay at the automated station as instructed to avoid ticketing and towing.

You can avoid the long lines at the parking kiosks and pay for your parking through the Parkmobile app or with the 717 Parking app, available at 717parking.com/find-reserve-buy-parking

Accessibility

Tampa Theatre’s lobby and auditorium’s orchestra level are fully accessible for patrons with mobility issues:

Wheelchair spaces and companion seating are available on a first-come, first-served basis for all general-admission films and live events.
For reserved-seating events, please call the Box Office at (813) 274-8286 if you need assistance in choosing your seats.
Many aisle seats are equipped with swing-away armrests to facilitate transfer from a wheelchair, and are marked with the International Symbol of Access. Please ask any Tampa Theatre employee if you need assistance in locating or operating those armrests.
Accessible/companion restrooms are located in the rear of the auditorium on the orchestra level.
PLEASE NOTE: Tampa Theatre does not have an elevator. The mezzanine and balcony levels are only accessible by stairs.

For our patrons with vision or hearing impairments:

Assistive listening devices are available for all film screenings
Audio description and closed-captioning devices are available for any film encoded with captions and audio narrative capacities
Devices are available at the concessionss stand
Thank you to an anonymous donor and the Florida Medical Clinic Foundation of Caring for the generous gifts that helped Tampa Theatre acquire this technology!

Box Office Hours

The Franklin Street Box Office is open from 10:00-6:00pm Monday-Friday, and starting when doors open before the first show time until a half-hour after the last show time evenings and weekends. Film and event tickets may also be purchased online.

24 Hour Information Hotline
(813) 274-8981

Ticketing and Admissions Policies

Ticketing terms of use:

All sales are final. However, requests for cancellations, changes or refunds due to illness, quarantine, or exposure to coronavirus will be considered for the time being.

In the event that a performance is either cancelled or postponed, Tampa Theatre will make every effort to contact every patron via e-mail, time permitting. While Tampa Theatre regrets the inconvenience caused by these circumstances, Tampa Theatre cannot be held responsible for any cost or damage such postponement or cancellation may incur. Refunds on tickets purchased are made for a cancelled or postponed event only. In all instances when a ticket is refunded, only the cost of the ticket is refunded. Similarly, the conduct of events and performances for tickets purchased is the sole responsibility of the events’ organizers and venue operators, Tampa Theatre cannot be held responsible or liable for injuries, loss or damages incurred by patrons while attending these events.

If you opt for your tickets to be mailed, they will be sent out 30 days before the show date. If you do not receive them, please contact Tampa Theatre – no later than by 5pm on the day of for a weekday performance or 4pm on a Saturday for a Saturday or Sunday performance to insure proper Tampa Theatre attention.

If your tickets are to be “held at will call”, they will be at the venue box office at the time of performance. The box office is open from 10am until 30 min. after the last show of the day begins on weekdays, and from 30 minutes before the first show of the day until 30 minutes after the last show begins on weekends. It would be helpful if you can arrive early to allow for parking and to avoid the last minute rush. To pick up will-call tickets, you must bring a photo ID. If you wish for your tickets to be held for someone else, please either contact the box office in advance of the event, or instruct them to bring a photocopy of your photo ID.

All patrons purchasing tickets from Tampa Theatre must do so in the light of the above terms and limitations.

Weapons policy:

In accordance with Florida state law, weapons of any kind (including but not limited to firearms, knives of any size, explosives, and pepper spray or mace containers) are prohibited at Tampa Theatre. Please be aware that all persons entering the venue and their belongings are subject to search, including bag check and metal detectors.

Where To Sit

Click here for our seating chart!

Thanks to Tampa Theatre’s recent reseating – its first in 40 years – ALL of the majestic movie palace’s 1,200+ seats are cushy, comfortable and (for the first time ever) equipped with cupholders. But depending on your unique seating needs, there may be some seats you’ll find more appropriate than others:

LONG LEGS: Seating on the orchestra (first-floor) level was recently expanded to include an additional six inches of leg room per row, whereas the mezzanine and balcony levels maintain their somewhat snug 1926 spacing.

LOTS OF SNACKS: Seats in the mezzanine section (the front part of the balcony) are now equipped with small bistro tables between every other seat with plenty of space to park your popcorn and tuck your Twizzlers. During select, reserved-seating live events, these seats even feature table service from the bar!

FAMILY FRIENDLY: One of the new seating options added during the recent restoration are two plush banquettes mid-way up the balcony. Each of the couch-like benches spans an entire row, and a center divider marks what is inteded to be seating for four adults. It’s the perfect spot for families with young kids who might want to stretch out and take a snooze while the grown-ups enjoy the rest of the movie. (Note: the banquettes are available on a first-come, first-served basis for general admission events, and must be purchased in blocks of four for reserved-seating events.)

DATE NIGHT: The back rows of the balcony have been the setting for stolen kisses and snuggling under the stars for more than 95 years. Just keep it PG, please…

Concessions

Tampa Theatre’s concessions stand offers a wide variety of movie snacks and a full bar, including:

The best popcorn you’ll ever have (no, seriously)
Movie-sized candy
Cookies and brownies from a local bakery
Salami and cheese trays
Coca-Cola products
Coffee and hot tea
Bottled water
Draft and bottled beer
Wine by the glass
Single-mixer and signature cocktails

Downtown Dining Options

CLICK HERE for the Tampa Downtown Partnership’s dining guide, which includes eateries in downtown Tampa and nearby Channelside and Harbor Island. Locally owned restaurants within walking distance of Tampa Theatre include:

Bamboozle Café – (813) 223-7320

Bavaro’s Pizza Napoletana & Pastaria – (813) 868-4440

Bizou Brasserie (inside Le Meridien Hotel) – (813) 227-9555

CW’s Gin Joint – (813) 816-1446

Duckweed Urban Market – (813) 221-3825

Eddie & Sam’s NY Pizza – (813) 463-1600

Four Green Fields – (813) 254-4444

Kahwa Coffee Espresso Bar – 813-228-7900

Malio’s Prime Steak House – (813) 223-7746

Moxie’s Café – (813) 221-4510

Dio Modern Mediterranean – ((813) 398-4000

Rivers Edge – (813) 223-2222

Samaria Café – (813) 223-1674

Si-Am Thai – (813) 229-9710

SoFresh – (813) 999-1911

Spain Restaurant & Toma Bar – (813) 223-2831

Taco Bus – (813) 397-2800

Tampa Pizza Company – (813) 463-1600

TAPS Wine & Beer Merchants – (813) 463-1968

Urban Cantina – (813) 221-8226

Vale Food Co. – (813) 374-1370

Please also consider the locally-owned, independent restaurants & breweries that participate in our major fundraisers, Winefest and Beerfest. And please thank the owners, manager and staff for supporting Tampa Theatre!

7venth Sun Brewing – (813) 231-5900

Ava – (813) 512-3030

Brew Bus Brewing

Café Hey – (813) 221-5150

Cask Social Kitchen – (813) 251-0051

Cigar City Brewing – (813) 348-6363

Coppertail Brewing – (813) 247-1500

Crooked Thumb Brewery – (727) 724-5953

Cru Cellars – (813) 831-1117

District Tavern – (813) 252-3444

Ella’s Folk Art Café – (813) 234-1000

Escape Brewing — (727) 807-6092