Patron Services Representative (PT) (Concession Stand/ Box Office Operations)

Resumes will not be reviewed or considered, unless accompanied by a Tampa Theatre Application. (See bottom of page)

Patron Services Representative
Job Description

This roles primary responsibility is operation of Tampa Theatre’s bar/ concession stand; along with all other operations as dictated by an event’s need. The below description is not all inclusive of responsibilities entailed in this position.

General description of responsibilities:

  • Maintaining a clean, safe, and customer service-oriented environment for our patrons
  • Ticket sales in the Tampa Theatre Box Office
  • Serving as a Ticket Taker/ Greeter at the Tampa Theatre doors
  • Concession Stand sales, cash handling, cleanliness, and equipment operation
  • Beer, wine, and liquor sales and fulfillment (basic bar operations)
  • Stocking and conducting weekly inventory of Concession Stand items
  • Maintaining theatre and restroom cleanliness and standards
  • Event set-up and breakdown (including: tables, chairs, linens)
  • Enforcing house safety policies and emergency procedures
  • Other responsibilities as assigned by Tampa Theatre Management


Required qualifications:

  • Must be 21 years of age or older
  • Minimum of three months’ cash handling experience
  • Ability to lift 40 lbs
  • Ability to climb stairs
  • Comfortable standing for extended periods of time
  • Ability to write and speak English fluently
  • Strong math skills
  • Basic computer skills
  • Ability to work effectively in a fast-paced environment
  • Experience working in a customer-centered environment
  • Ability to consistently display a positive, friendly, and energetic attitude and appearance
  • Must be available evenings, weekends and holidays
  • Comfortable working in a small ticket booth for extended periods of time


Additional preferred (but not essential) qualifications:

  • Background in retail, box office, or theater / event venue.
  • Experience with Point of Sale systems
  • Strong organizational skills and attention to detail

Reports to: Anthony J Gonzalez (Senior House Manager)

This position has a starting hourly rate of $10.50. The employee will work 6-20 hours a week on a schedule that entails mainly evenings, weekends and holidays. Shift lengths range from 2-10 hour days. The exact schedule from week to week may vary depending on the Theatre’s event schedule.

If interested, fill out below application. Applications are accepted ONLINE ONLY. Phone calls and walk-ups will not be accepted.

Tampa Theatre’s policies and practices are consistent with all federal and state legislation. We take steps to promote equal opportunity in all aspects of employment for all qualified persons, regardless of their race, creed, color, age, sex, gender, sexual orientation, national origin, religion, disability, medical condition, marital status, or veteran status.

Tampa Theatre Employment Application

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    Thank you for submitting this Employment Application to Tampa Theatre. To be considered for employment with Tampa Theatre, YOU MUST COMPLETE THIS ENTIRE EMPLOYMENT APPLICATION. Do not leave any questions unanswered or any blanks without any information. We do not accept résumés instead of this Employment Application or to answer any questions in this Employment Application. If you need extra space, please attach additional pages. You may also submit a résumé in addition to this form. Tampa Theatre considers all applicants for all positions without regard to sex, race, color, national origin, age, disability, marital status, or any other legally protected category. Tampa Theatre also provides reasonable accommodations for applicants and employees with disabilities and bona fide religious beliefs. If you need any assistance in completing this application, please let us know. Tampa Theatre complies with all federal and state immigration laws requiring it to employ only United States citizens or foreign nationals who have a legal right to work in the United States. As a condition of employment, all employees must submit documentation showing they are legally authorized to work in the United States. This Employment Application is not a contract. If you are accepted for employment, you will be employed at-will, which means either you or the Tampa Theatre may end your employment at any time. This Employment Application is only valid for 90 days. If you wish to be considered for employment after 90 days, you must submit a new Employment Application.
  • At this time we are only accepting applications for the positions listed.
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